Last Updated:  13/11/2025

Welcome to my fermented (“we”, “our”, “us”).
By accessing this website or purchasing our products or services, you agree to the following terms. Please read carefully.

1. PRODUCTS

Our products include fermented and healthy food items such as vegetables, drinks, and spreads.

• All products are prepared and packaged with care under hygienic conditions.
• As our products are perishable, all sales are final. No returns, refunds, or exchanges will be accepted.
• Customers are responsible for providing accurate delivery information. We are not liable for delays or losses due to incorrect addresses or courier issues.
• Customers are responsible for checking ingredients and allergen information before consumption.
• We are not liable for allergic reactions, sensitivities, or any health effects resulting from product use.
• Results may vary depending on individual health conditions and lifestyle factors.

2. CONSULTATIONS

We offer lifestyle consultations aimed at improving general wellness and daily habits.

• These sessions are not medical advice and do not replace consultation with a licensed healthcare professional.
• We do not diagnose, treat, or cure any medical condition.
• By booking a consultation, you acknowledge that you are responsible for your own health decisions.
• We are not liable for any consequences resulting from lifestyle adjustments based on consultations.
• All content, including consultations, blog posts, videos, and materials, is for general informational and educational purposes only.

Always seek advice from your doctor or qualified health professional before making significant dietary or lifestyle changes, taking supplements, or managing health conditions.

3. PAYMENTS

• All prices are listed in Bahraini Dinar
• Payments must be made in full before processing any order or consultation booking.
• We reserve the right to modify prices or discontinue any product or service without prior notice.

4. INTELLECTUAL PROPERTY

All content on this website—including text, images, graphics, videos, and materials—is the property of my fermented and may not be copied or reused without written permission.

5. LIMITATION OF LIABILITY

We are not liable for:

• Any allergic reactions, sensitivities, or adverse effects from consuming our products.
• Any outcomes resulting from lifestyle consultations.
• Any indirect, incidental, or consequential damages resulting from use of our website, products, or services.

By using this website, you agree that my fermented, its owners, or affiliates are not responsible for any harm, injury, or loss arising from:

• Reliance on information provided on this website or during consultations.
• Consumption or misuse of our products.
• Any indirect or consequential damages related to our services.

6. PRIVACY POLICY

6.1 Information We Collect

We may collect:

• Personal details (name, email, phone number, address) for order or consultation purposes.
• Payment information (processed securely via third-party providers; we do not store card data).
• Technical data such as IP address, browser type, and browsing behavior to improve website experience.

6.2 How We Use Your Information

Your information may be used to:

• Process and deliver your orders.
• Manage and schedule consultations.
• Communicate with you regarding your orders or inquiries.
• Improve website services and customer experience.
• Comply with legal obligations.

We do not sell or rent your personal information to third parties.

6.3 Data Security

We use reasonable technical measures to protect your data, but no online system is 100% secure.

6.4 Cookies

We may use cookies to improve your browsing experience. You can disable them in your browser settings.

6.5 Third-Party Services

We may use payment gateways or analytics providers that collect minimal data needed to provide their services. Each third party has its own privacy policy.

6.6 Your Rights

You may:

• Access, update, or delete your personal data.
• Withdraw consent to data processing.
• Request a copy of your stored data.

To exercise these rights, contact us via the details below.

6.7 Changes to Policy

We may update this policy periodically. The updated version will be posted on this page.

7. DISCLAIMER

7.1 No Medical Advice

All content and consultations are for general wellness and educational purposes only.
They do not constitute medical advice or replace consultation with a licensed doctor or dietitian.
We do not diagnose, treat, or cure diseases.

Always consult your healthcare provider before making major changes to diet, supplements, or health routines.

7.2 Product Use

Our fermented and healthy foods are intended to support general wellbeing.
Customers are responsible for checking ingredients and allergens.
We are not liable for any allergic reactions or sensitivities.

7.3 External Links

Our website may include third-party links. We are not responsible for their content, policies, or accuracy.

7.4 Acceptance

By using our website, purchasing our products, or booking consultations, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, Privacy Policy, and Disclaimer.

8. REFUND & CANCELLATION POLICY

• All sales are final. Due to the perishable nature of our food products, returns and refunds are not accepted.
• Consultation sessions may be rescheduled up to 24 hours before the appointment. Cancellations within less than 24 hours are non-refundable.
• We reserve the right to refuse or cancel any order in cases of suspected fraud or payment issues.

9. GOVERNING LAW

These Terms & Conditions are governed by the laws of the Kingdom of Bahrain.
Any disputes shall be resolved by the competent courts in Bahrain.

10. CONTACT

For inquiries or concerns:
Email: myfermentedstore@gmail.com
Phone/WhatsApp: 38366555